FAQ

General:
How do I log in/sign up?
Why can’t I login to my account?
Why do you want my email?
Can I change the settings for the daily email/newsletter?
How do I navigate the interface?
Can I change my username?
Can I cancel my account?
Does Postwaves cost money?

Posting:
How do I add a post?
Why don’t I see my post after I submitted it, and when will it be public?
Can I check the status of my post?
Why isn’t my post being voted on?
Can I edit/delete my post?
Can I add an image to a post?

Voting:
How do I vote?
Why do I vote?

Groups:
How do I add/remove a group from the “My Groups” sidebar?
How do I create my own group?
How should I invite people to my group?

How do I log in/sign up?

If you have already created an account, please log in here

If you are a new user, sign up through Twitter, email or Linkedin, here.

Why can’t I login to my account?

If you have already created an account, please make sure you are using the Log In page instead of the Sign Up page. Please log in here.

If this does not work, contact us at hello@postwaves.com.

Why do you want my email?

We ask for your email because it is necessary for voting and group updates. You will occasionally receive emails asking you to vote on a post submitted to your group, as well as daily roundups of the top posts from your group.

Can I change the settings for the daily email/newsletter?

Yes, please navigate to the “Edit Account” page, and change the settings under “Email Send”.

How do I navigate the interface?

Please watch our guide to the interface and getting started video here

Can I change my username?

Yes, please navigate to the “Edit Account” page to change your username.

Can I cancel my account?

Yes, please email us hello@postwaves.com to cancel your account.

Does Postwaves cost money?

It is free for all users.

How do I add a post?

To add a post, click the blue “Add Post” button on the top of the site. Make sure to fill in the correct group name before submitting.

Why don’t I see my post after I submitted it, and when will it be public?

Postwaves is unique because of our voting system. When you submit a post, it is not immediately public. It is sent out to a handful of people within your community for a vote. If your community members like your post, it will become public anywhere from a few hours or a few days – depending on how active your group is.

There are situations when your post will not become public. This is likely because the group is inactive, your community has found your post to be irrelevant to the topic, or your post comes off as spam or advertising. Do not let this discourage you, Postwaves encourages the evolvement of ideas, submitting a new and improved post is always allowed.

Can I check the status of my post?

Yes, please navigate to the “My Posts” page to check on the status of your post. If your post is at 0% it has not been voted on.

Why isn’t my post being voted on?

There are inactive groups on Postwaves. If you have submitted to a group that you were not specifically invited to, it is likely no one has seen it. Other options include, your community was too busy to vote, or your community sees the post as irrelevant to to the group.

Can I edit/delete my post?

You cannot edit a post once it has been submitted. This is because it has been sent out for a vote, and tampering with your post after it’s been voted on would give skewed voting results. Instead of editing, you can go under “My Posts”

Can I add an image to a post?

Yes! Please add image URL’s under the “Image” section of “Add Post”. You can either do this by right clicking an image on the Internet, and copy the “Image Address”. Paste it into the image section. If your image is not already on the Internet, please upload it to Imgur (or other photo hosting websites) and copy the “Direct Link”.

How do I vote?

Voting occurs via email and on-site. You can also click on the “My Votes” page to see all the posts you’ve been assigned to vote on. Please vote up, down or skip the post if it is not relevant to you.

Email: Look for emails titled “The ____ group needs your vote on a submission”.  To leave a comment on a post from your email, please do not vote on the post yet. Click the black title of the post and it will take you to Postwaves for voting & comments.

On-site: On-site, a light blue bar will appear at the top of your page asking you to vote. On-site, you can leave a comment to the submitter explaining why you’ve voted up or down.

Why do I vote?

Postwaves’ voting system is unique because your community helps filter through each post submission. Your group depends on you to do your part by voting on submissions assigned to you. This small task means each person votes occasionally on submissions to benefit the greater group. The result is filtered spam, bad posts, and a group-feed of only the top posts from your community. This saves time for everyone. To better understand the life cycle of a post, please click here

How do I add/remove a group from the “My Groups” sidebar?

To add/remove a group, please click on the down arrow to the right of the “My Group” title. This will pull up a search bar to add groups, and give you the option to delete groups by clicking the “x” button next to the group name

How do I create my own group?

To create your own group, please click the “Start-A-Group” tab on Postwaves. For detailed instructions click here.

Please be mindful that you will need to invite members to your group. The current users on Postwaves are not searching for new groups to join, so you must invite your community to join for your group to be successful.

How should I invite people to my group?

Contact your target audience via email, a blog post, twitter, a link on your website, etc. Include a link to your group, and ask them to join the discussion.

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If you have additional questions, please contact us at hello@postwaves.com

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